Regulamin SEMA-PRINT SP. Z O.O.

Określający m.in. zasady zawierania umów sprzedaży; realizacji zamówień;

wysyłki zamówień i składania reklamacji.

Terms and Conditions of SEMA-PRINT SP. Z O.O.

Setting out, among other things, the rules for concluding sales agreements; order fulfilment;

shipping orders and submitting complaints.

TABLE OF CONTENTS

TERMS AND CONDITIONS

  • § 1.1 Definitions
  • § 1.2 Contact with the Seller
  • § 1.3 Terms for placing orders with SEMA-PRINT
  • § 1.4 Order fulfilment
  • § 1.5 Delivery of blank goods for decoration
  • § 1.6 Right of withdrawal from the agreement
  • § 1.7 Effects of withdrawal from the agreement
  • § 1.8 Exceptions to the right of withdrawal from the agreement
  • § 1.9 Terms for submitting complaints
  • § 2.0 Personal data
  • § 2.1 Reservations


NEWSLETTER TERMS AND CONDITIONS

  • § 1.1 Definitions
  • § 1.2 Newsletter
  • § 1.3 Complaints
  • § 1.4 Out-of-court methods of handling complaints and pursuing claims
  • § 1.5 Personal data
  • § 1.6 Final provisions

 

§ 1.1
DEFINITIONS

Business days – days from Monday to Friday, excluding public holidays.

Consumer – a consumer within the meaning of the provisions of the Civil Code.

Ordering Party – any entity purchasing in the Store.

Privileged Buyer – a Consumer or a Privileged Entrepreneur.

Privileged Entrepreneur – a natural person concluding an agreement with the Seller directly related to their business activity, but not of a professional nature for that person (this definition applies to agreements concluded from 1 January 2021).

Terms and Conditions – these Terms and Conditions.

Store – the SEMA-PRINT online store operated by the Seller at www.semaprint.com.pl

Seller – SEMA-PRINT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Wadowska 2, 31-990 Kraków, entered in the National Court Register – register of entrepreneurs by the DISTRICT COURT FOR KRAKÓW ŚRÓDMIEŚCIE IN KRAKÓW, 11TH COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under KRS No. 0000979668, NIP 6782676587, REGON No. 351550912

§ 1.2
CONTACT WITH THE SELLER
  1. Postal address: ul. Wadowska 2, 31-990 Kraków
  2. E-mail address: kontakt@semaprint.com.pl
  3. Phone: +48 510 043 720

§ 1.3
TERMS FOR PLACING ORDERS WITH SEMA-PRINT
  1. Orders are accepted exclusively in electronic form, via e-mail or the contact form available on the website: www.semaprint.com.pl.
  2. Contact with the customer service office is possible on business days from 8:00 a.m. to 4:00 p.m. at the e-mail address kontakt@semaprint.com.pl or by phone at: +48 510 043 720.
  3. An order sent electronically by a representative of the Ordering Party constitutes confirmation that the representative is authorised to place it.
  4. The sales agreement is deemed concluded at the moment a complete Order is placed.
  5. The Seller shall start fulfilling the order when:
    5.1.The Ordering Party sends by e-mail all details concerning the order, i.e.:
    a) the selected type of clothing together with cuts, colours, decoration size and its placement on the clothing, as well as the selected clothing size/sizes (the so-called size breakdown),
    b) correctly prepared graphic files for marking – in the case of screen printing, thermal transfer, computer embroidery and flex foil, vector graphic files saved in PDF format are required;
    5.2. If the Ordering Party does not specify the exact placement of the decoration on the product, the decoration shall be made in accordance with the Seller’s standards, according to the template included below.
    5.3. The Ordering Party makes full prepayment for the placed order, and the payment is credited to the Seller’s bank account.

    5.4. The Seller allows deferred payment, after prior verification of the given Ordering Party in Euler Hermes/ Allianz Trade or another insurance entity indicated by the Ordering Party. In the event of late payment, statutory interest shall be charged.
    5.5. If the Ordering Party has overdue payments, the Seller reserves the right to refuse to fulfil another Order until the outstanding payments have been settled.
    5.6. The order fulfilment deadline is counted in business days.
    5.7. The order fulfilment deadline provided in a previously prepared quotation shall be counted from the moment the Ordering Party fulfils the last of the conditions for starting order fulfilment specified in item 3 above.
    5.8. Confirmation of placing and accepting the Order for fulfilment shall be sent to the Ordering Party in the form of an e-mail message to the e-mail address indicated by the Ordering Party in the order.
  6. The sales agreement is deemed concluded at the moment a complete order is placed.
  7. After the order has been accepted for fulfilment, the Ordering Party is not entitled to cancel or modify the placed order.
  8. The Ordering Party declares that it holds full economic copyrights to the graphic design or logo which it provides to the Seller for the purpose of performing the decoration, or that it holds all necessary consents required for their use (e.g. licences). Any claims addressed to the Seller by third parties shall be immediately forwarded to the Ordering Party. The Seller shall charge the Ordering Party with all costs incurred as a result of claims by third parties addressed to the Seller. The Seller reserves the right to refuse to perform the Order in the event of a reported infringement of copyrights, licences, etc. by third parties.
  9. Pro forma invoices as well as VAT invoices are sent electronically to the e-mail address indicated by the Ordering Party. Paper invoices are sent only and exclusively at the request of the Ordering Party.
  10. Due to the specifics of the production process, the quantity of delivered goods may differ from the ordered quantity by approx. +/-2% for each Order item. By placing an Order, the Ordering Party accepts the possibility of such differences occurring and undertakes to accept quantity deviations within the above range. The Ordering Party also undertakes to pay the additional amount for goods constituting a surplus in relation to the ordered goods, in accordance with the first sentence of this item. SEMA-PRINT shall refund the Customer the difference in the cost of goods if the quantity of goods ordered is lower than the quantity of goods delivered.
  11. In the case of customer-supplied goods, the Seller reserves the right to deliver up to 5% fewer pieces than specified in the placed order. This is related to the risk of damage to the decorated clothing and possible production waste. The Ordering Party declares that, by placing an order, it accepts the above terms and undertakes to deliver a surplus of customer-supplied goods for possible test printing or sample production. The quantity of goods delivered for test printing or sample production shall be agreed each time individually by the Ordering Party with the Seller’s representative when placing the order.
  12. The Seller shall not be liable for damage to goods supplied by the Ordering Party caused by an increased risk related to the specific nature of the material on which the decoration will be performed, which may involve various types of damage (e.g. scorching, shrinkage of the material during curing of the print in transfer presses or drying tunnels). Before accepting customer-supplied goods for decoration, the Ordering Party is informed about the possibility of damage to the supplied material for reasons arising from the specific nature of the given customer-supplied goods. Acceptance of the indicated risk by the Ordering Party is a condition for order fulfilment.
  13. Packaging of goods – as standard, each decorated clothing item is packed in a plastic bag and then collectively in cartons. Clothing products on which no decoration has been made are packed only collectively into a carton (without a plastic bag). Each carton contains a description of its contents. Any other packaging/packing method results in additional charges. The Customer is informed about the need to incur additional packaging costs when placing the order.
  14. Goods purchased from the Seller are delivered depending on the delivery method selected by the Ordering Party, i.e.:
    14.1. Via a courier company or
    14.2. The Ordering Party may collect the goods in person at the company’s registered office during its opening hours.
  15. If personal collection is selected by the Ordering Party, the goods will be ready for collection on the indicated order fulfilment/shipping date.
  16. If the personal collection option is selected, the Ordering Party is obliged to collect the ordered goods within 5 business days from the date of receiving confirmation that the order is ready for collection. Orders not collected within the indicated deadline will be shipped at the Ordering Party’s expense to the address indicated on the VAT invoice, unless their delivery is agreed otherwise, individually with the Ordering Party.
  17. Goods purchased by the Ordering Party remain in the possession of the Seller until all payments for the goods have been settled.
  18. In the event of extraordinary situations and circumstances such as: natural disasters, wars, pandemics, epidemics, significant delays in supply chains or other events and situations restricting the free movement of persons and goods, which may result in an extended order fulfilment time, order fulfilment deadlines shall be agreed individually with the Ordering Party. In such cases, the Seller shall not be liable for failure to meet the deadlines originally agreed with the Ordering Party.

PLACEMENT STANDARDIZATION

§ 1.4
ORDER FULFILMENT
  1. The Seller is obliged to deliver goods free from defects.
  2. The order fulfilment deadline is provided by the Seller’s Representative.
  3. If the Buyer has chosen payment in advance for the order, the Seller shall begin fulfilling the order after it has been paid for.
  4. If, within one order, the Buyer has purchased goods with different fulfilment times, the order shall be fulfilled within the deadline applicable to the goods with the longest fulfilment time.
  5. The countries to which delivery is carried out include, among others:
  • Poland
  • Germany
  • Slovakia
  • Czech Republic
  • Lithuania
  • Latvia
  • Sweden
  1. The Ordering Party may collect the goods in person at the Seller’s company registered office during its opening hours.
  2. If personal collection is selected by the Ordering Party, the goods will be ready for collection on the indicated order fulfilment date, and if the Seller indicated a date for shipping the goods – on that date.

§ 1.5
DELIVERY OF BLANK GOODS FOR DECORATION

Delivery of the customer’s goods intended for decoration:

  • Please deliver the customer’s goods intended for decoration to the address:
SEMA-PRINT Warehouse
ul. Łuczanowicka 27
31-766 Kraków
Poland

  • A completed delivery notification form must be attached to each shipment; it should include the internal SEMA-PRINT order number (the number assigned by a representative of SEMA-PRINT).

The delivery notification form can be downloaded:




  1. The delivery notification form must be attached in a visible place on each shipment.
  2. Before sending the goods, a delivery notification must be sent to the representative of SEMA-PRINT, containing the delivery date, the name of the company delivering the shipment, and the number and weight of the packages.
  3. Pallet deliveries must be made on Euro pallets or disposable pallets measuring 120×80 cm.
  4. Pallet deliveries are accepted at the Company’s Warehouse on business days from 7:00 a.m. to 2:00 p.m., Monday to Friday.
  5. Deliveries without a delivery notification form and pallet deliveries arriving outside the designated warehouse working hours will not be accepted at the warehouse.

§ 1.6
RIGHT OF WITHDRAWAL FROM THE AGREEMENT
  1. A Privileged Buyer has the right to withdraw from an agreement concluded with the Seller through the Seller’s representative, subject to § 1.8 of the Terms and Conditions, within 14 days without giving any reason.
  2. The withdrawal period expires after 14 days from the day:
    2.1. On which the Privileged Buyer acquired possession of the goods or on which a third party other than the carrier and indicated by the Privileged Ordering Party acquired possession of the goods;
    2.2. On which the Privileged Buyer acquired possession of the last item, or on which a third party other than the carrier and indicated by the Privileged Buyer acquired possession of the last item, in the case of an agreement obliging the transfer of ownership of multiple items delivered separately.
  3. In order for the Privileged Buyer to exercise the right of withdrawal from the agreement, they must inform the Seller, using the data provided in § 2 of the Terms and Conditions, of their decision to withdraw from the agreement by means of an unequivocal statement (for example, a letter sent by post or information sent by e-mail).
  4. The Privileged Buyer may use the template withdrawal form placed at the end of the Terms and Conditions, but this is not obligatory.
  5. To meet the withdrawal deadline, it is sufficient for the Privileged Buyer to send information concerning the exercise of their right of withdrawal from the agreement before the withdrawal period expires.

§ 1.7
EFFECTS OF WITHDRAWAL FROM THE AGREEMENT

  1. In the event of withdrawal from the concluded agreement, the Seller shall refund to the Privileged Buyer all payments received from them, including the costs of delivery of the goods (except for additional costs resulting from the method of delivery chosen by the Privileged Buyer other than the cheapest standard delivery method offered by the Seller), without undue delay and in any case no later than 14 days from the day on which the Seller was informed of the Privileged Buyer’s decision to exercise the right of withdrawal from the agreement.
  2. The Seller shall make the refund using the same payment methods as those used by the Privileged Buyer in the original transaction, unless the Privileged Buyer agrees to another solution; in any case, the Privileged Buyer shall not incur any fees in connection with this refund.
  3. The Seller may withhold the refund until the goods have been received or until proof of their return has been provided, depending on which event occurs first.
  4. The Seller asks that goods be returned to the address: ul. Wadowska 2, 31-990 Kraków without undue delay and in any case no later than 14 days from the day on which the Privileged Buyer informed the Seller of withdrawal from the sales agreement. The deadline is met if the Privileged Buyer sends back the goods before the 14-day period expires.
  5. The Privileged Buyer bears the direct costs of returning the goods.
  6. The Privileged Buyer is liable only for any diminished value of the goods resulting from using them in a manner other than was necessary to establish the nature, characteristics and functioning of the goods.
  7. If, due to their nature, the goods cannot be returned in the usual way by post, the Privileged Buyer will also have to bear the direct costs of returning the goods. The Privileged Buyer will be informed of the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.

Template withdrawal form:

DOWNLOAD

§ 1.8
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL FROM THE AGREEMENT
  1. The right of withdrawal from a distance agreement referred to in § 1.6. of the Terms and Conditions shall not apply to an agreement:
    1.1. In which the subject of the performance is a non-prefabricated item, manufactured according to the specifications of the Privileged Buyer or intended to meet their individualised needs;
    1.2. In which the subject of the performance is an item that deteriorates quickly or has a short shelf life;
    1.3. In which the subject of the performance is an item delivered in sealed packaging which cannot be returned after the packaging has been opened due to health protection or hygiene reasons, if the packaging was opened after delivery;
    1.4.In which the subject of the performance is items which, after delivery, by their nature, become inseparably combined with other items;
    1.5.In which the subject of the performance is audio or visual recordings or computer software delivered in sealed packaging, if the packaging was opened after delivery;
    a) for the delivery of newspapers, periodicals or magazines, with the exception of subscription agreements;
    b) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the withdrawal period expires.

§ 1.9
TERMS FOR SUBMITTING COMPLAINTS
  1. Each Ordering Party has the right to submit a complaint in the event of receiving goods that do not comply with the concluded agreement. The Ordering Party is obliged to inspect the goods immediately after receipt and to report a complaint without undue delay, but no later than within 14 calendar days from the date of receipt of the order. After this deadline, complaints will not be considered, subject to mandatory provisions of law. In order to submit a complaint, the Ordering Party is obliged to complete the complaint form available on the website www.semaprint.pl.
  2. The Seller shall respond to Customer complaints within 14 business days.
  3. The outcome of the complaint shall be decided by the Complaint Handling Team.
  4. The Seller shall not accept a complaint concerning goods if:
    4.1. They comply with the arrangements made with the Company’s representative;
    4.2. They show signs of mechanical damage or signs resulting from improper use or natural wear and tear;
    4.3. The goods have been subjected by the Seller to further processes (e.g. embroidery, printing, application);
    4.4. There is a difference in the colours or shades of the print on the product compared with the image contained in the file sent by the Ordering Party, resulting from the specific nature of the product (e.g. fabric texture, original colour of the material, etc.);
    4.5. The size of the decoration was not specified by the Customer;
    4.6. The placement of the decoration on the product was not specified by the Customer.
  5. Any quantity discrepancies in shipments must be reported electronically to the e-mail address: reklamacje@semaprint.com.pl, and copied to the Seller’s representative immediately after receiving the goods.
  6. In the case of decoration on goods supplied by the Ordering Party, e.g. materials or products of the Ordering Party, the Seller shall be liable only for the decoration performed. The Seller shall not be liable for damage to goods supplied by the Ordering Party caused by an increased risk related to the specific nature of the material on which the decoration will be performed, which may involve various types of damage (e.g. scorching/shrinkage of the material during curing of the print in transfer presses or drying tunnels). Before accepting customer-supplied goods for decoration, the Ordering Party is informed about the possibility of damage to the supplied material. Acceptance of the indicated risk by the Ordering Party is a condition for accepting the Order.
  7. If the complaint is accepted, the complained-about goods shall be repaired, and if repair is not possible, the compensation terms shall be agreed individually (price reduction or reimbursement of costs incurred by the Ordering Party).
  8. The complained-about goods should be delivered by the Ordering Party to the Seller’s address in person or by prepaid courier shipment. Cash-on-delivery shipments will not be accepted. If the complained-about goods have previously been distributed among the Ordering Party’s recipients, the cost of organising the return of the complained-about goods to the Seller shall be borne entirely by the Ordering Party.

Complaint form template:


§ 2.0
PERSONAL DATA
  1. The controller of personal data provided by the Ordering Party while using the Store is the Seller. Detailed information concerning the processing of personal data by the Seller – including the other purposes and legal bases of processing, as well as data recipients – can be found in the Privacy Policy available in the Store, in accordance with the principle of transparency contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – “GDPR
  2. The purpose of processing the Buyer’s data provided by the Ordering Party is to fulfil orders. The legal basis for the processing of personal data in this case is:
    2.1. The agreement or actions taken at the request of the Ordering Party aimed at concluding it (Article 6(1)(b) GDPR),
    2.2. The legal obligation incumbent on the Seller related to accounting (Article 6(1)(c)), and
    2.3. The legitimate interest of the Seller, consisting in processing data for the purpose of establishing, pursuing or defending possible claims (Article 6(1)(f) GDPR).
    – depending on what applies in a given case and what occurs at the latest.
  3. Providing data by the Ordering Party is voluntary, but at the same time necessary to conclude the agreement. Failure to provide data prevents conclusion of the agreement in the Store.
  4. The Ordering Party’s data provided in connection with orders shall be processed until:
    4.1. The agreement concluded between the Ordering Party and the Seller ceases to be in force;
    4.2. The legal obligation requiring the Seller to process the Ordering Party’s data ceases to apply;
    4.3. The possibility of pursuing claims by the Ordering Party or the Seller related to the concluded sales agreement ceases:  
    4.4. The Ordering Party’s objection to the processing of their personal data is accepted – in cases where the legal basis for data processing was the Seller’s legitimate interest.
  5. The Ordering Party has the right to request:
    5.1. Access to their personal data,
    5.2. Rectification of such data,
    5.3. Erasure of such data,
    5.4. Restriction of processing,
    5.5.Transfer of data to another controller
    as well as the right:
    5.5.1. To object at any time, for reasons related to the Ordering Party’s particular situation, to the processing of personal data concerning them based on Article 6(1)(f) GDPR (i.e. legitimate interests pursued by the controller).
  6. In order to exercise their rights, the Ordering Party should contact the Seller using the data from § 2 of the Terms and Conditions
  7. If the Ordering Party considers that their data is being processed unlawfully, the Ordering Party may lodge a complaint with the President of the Personal Data Protection Office.

§ 2.1
RESERVATIONS
  1. The Ordering Party is prohibited from providing unlawful content.
  2. Each Order placed constitutes a separate sales agreement and requires separate acceptance of the Terms and Conditions. The agreement is concluded for the duration and purpose of fulfilling the order.
  3. Agreements concluded on the basis of the Terms and Conditions are concluded in Polish.
  4. In the event of any dispute with an Ordering Party who is not a Privileged Buyer, the court competent for the registered office of the Seller shall have jurisdiction.
  5. All liability of the Seller towards a Buyer who is not a Privileged Buyer, to the extent permitted by law, is excluded. Separately.
  6. Liability under warranty towards a Privileged Entrepreneur is excluded.


Newsletter Terms and Conditions

Provisions concerning a Privileged Entrepreneur apply to agreements concluded from 1 January 2021.

§ 2.1
DEFINITIONS

Consumer – a consumer within the meaning of the provisions of the Civil Code.

Newsletter – a free-of-charge electronic service through which the Service Recipient may receive from the Service Provider, by electronic means, previously requested messages concerning the Store, including information about offers, promotions and new products in the Store.

Store – the SEMA-PRINT online store operated by the Service Provider at https://www.semaprint.com

Seller – SEMA – PRINT Spółka z ograniczoną odpowiedzialnością with its registered office at ul. Wadowska 2, 31-990 Kraków, entered in the National Court Register – register of entrepreneurs by the District Court for Kraków Śródmieście in Kraków, 11th Commercial Division of the National Court Register, under KRS No. 0000979668, NIP 6782676587, REGON No. 351550912

Ordering Party – any entity using the Newsletter service.

§ 1.2
NEWSLETTER

  1. The Ordering Party may voluntarily use the Newsletter service.
  2. To use the Newsletter service, a device with an up-to-date web browser supporting JavaScript and cookies, Internet access and an active e-mail account are required.
  3. In order to conclude the agreement and subscribe to the Newsletter service, in the first step the Ordering Party provides, in the designated place in the Store, their e-mail address to which they wish to receive messages sent as part of the Newsletter. In the second step, the Service Recipient selects one of the available options: “Distributor”, “Advertising Agency” or “End Customer”. By clicking the checkbox, the Service Recipient declares that they have read these Terms and Conditions and accept their provisions.
  4. At the moment of subscribing to the Newsletter, an agreement for the provision of the service is concluded, and the Service Provider shall begin providing it to the Ordering Party – subject to sec. 6. The agreement for the use of the Newsletter service is concluded for an indefinite period and is free of charge.
  5. E-mail messages sent as part of the Newsletter service shall be sent to the e-mail address provided by the Service Recipient from the moment of subscribing to the Newsletter.
  6. In order to properly provide the Newsletter service, the Ordering Party is obliged to provide their correct e-mail address.
  7. Each message sent as part of the Newsletter shall contain information about the possibility of unsubscribing from the Newsletter together with the appropriate link.
  8. The Ordering Party may unsubscribe from the Newsletter at any time, without giving a reason and without incurring any costs, using the option referred to in sec.7 or by sending a message to the Service Provider’s e-mail address:kontakt@semaprint.com.pl
  9. Using the unsubscribe link or sending a message requesting unsubscription from the Newsletter shall result in immediate termination of the agreement in respect of the provision of this service.
  10. The Seller may suspend or terminate the provision of the Newsletter service after informing the Ordering Parties in advance at the e-mail addresses provided by them.
  11. The Seller has the right to remove an incorrect or non-existent e-mail address provided by the Ordering Party.

 

§ 1.3
COMPLAINTS

  1. Complaints concerning the Newsletter should be submitted to the Seller at the e-mail address:kontakt@semaprint.com.pl
  2. The Seller shall respond to the complaint within 14 days of receiving the complaint notification.

§ 1.4
OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND PURSUING CLAIMS

  1. If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
    1.1. Mediation conducted by the territorially competent Provincial Inspectorate of Trade Inspection, to which an application for mediation should be submitted. As a rule, the procedure is free of charge. A list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    1.2. Assistance of the territorially competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. A list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    1.3. Free assistance from a municipal or district Consumer Ombudsman;
    1.4. The online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks

§ 1.5
PERSONAL DATA

  1. The controller of personal data provided by the Service Recipient in connection with subscribing to the Newsletter is the Seller. Detailed information concerning the processing of personal data by the Seller – including the other purposes and legal bases of processing, as well as data recipients – can be found in the Privacy Policy available in the Store, in accordance with the principle of transparency contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – “GDPR”.
  2. The purpose of processing the Ordering Party’s data is to send the Newsletter. The legal basis for the processing of personal data in this case is the agreement for the provision of the service or actions taken at the request of the Ordering Party aimed at concluding it (Article 6(1)(b) GDPR), as well as the legitimate interest of the Service Provider, consisting in processing data for the purpose of establishing, pursuing or defending possible claims (Article 6(1)(f) GDPR).
  3. Providing data by the Ordering Party is voluntary, but at the same time necessary to provide the Newsletter service. Failure to provide data means that the Seller will not be able to provide this service.
  4. The Ordering Party’s data shall be processed until:
    4.1. The Ordering Party unsubscribes from the Newsletter;
    4.2. The possibility of pursuing claims by the Ordering Party or the Seller related to the Newsletter ceases;
    4.3. The Ordering Party’s objection to the processing of their personal data is accepted – in cases where the legal basis for data processing was the Seller’s legitimate interest;
    4.4. Depending on what applies in a given case and what occurs at the latest.
  5. The Ordering Party has the right to request:
    5.1. Access to their personal data,
    5.2. Rectification of such data,
    5.3. Erasure of such data,
    5.4. Restriction of processing,
    5.5. Transfer of data to another controller as well as the right:
    5.6. To object at any time, for reasons related to the Ordering Party’s particular situation, to the processing of personal data concerning them based on Article 6(1)(f) GDPR (i.e. legitimate interests pursued by the controller).
  6. In order to exercise their rights, the Ordering Party should contact the Seller.
  7. If the Ordering Party considers that their data is being processed unlawfully, the Ordering Party may lodge a complaint with the President of the Personal Data Protection Office.

§ 1.6
FINAL PROVISIONS

  1. The Seller reserves the right to amend these Terms and Conditions only for important reasons. An important reason shall be understood as the need to amend the Terms and Conditions caused by modernisation of the Newsletter service or a change in legal regulations affecting the provision of the service by the Seller.
  2. Information about the planned amendment to the Terms and Conditions shall be sent to the e-mail address provided by the Ordering Party when subscribing to the Newsletter at least 7 days before the amendments enter into force.
  3. If the Ordering Party does not object to the planned amendments before they enter into force, it shall be deemed that they accept them.
  4. In the event of non-acceptance of the planned amendments, the Ordering Party should send information about this to the Seller’s e-mail address: kontakt@semaprint.com.pl, which shall result in termination of the service agreement upon entry into force of the planned amendments.
  5. The Ordering Party is prohibited from providing unlawful content.
  6. In the event of any dispute with the Seller involving a party who is not a Consumer, the court competent for the registered office of the Seller shall have jurisdiction.

write to us and we will be happy to help your company!

Dress your employees in clothes with your colors and logo, in which they will feel comfortable and fully comfortable, and your brand will gain great advertising.

Entrust us with the production and decoration of clothing, thanks to which you can easily increase the recognition of your brand, employee involvement and their sense of belonging to a group.

what does the contact process look like?

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send inquiry
Complete the contact form and send us your inquiry. We respond to your application on the same day.
Interview with a SEMA-PRINT specialist
During the conversation, you will present your project to us and we will offer you possible solutions and help you make a decision. We provide comprehensive advice on how to most effectively implement your vision, tailored to the specificity of your company, budget and the effect you expect.
quote within 24 hours
We will send you our quote within 24 hours of completing the call. We will prepare a personalized offer tailored to your expectations and vision.
we process your order
We are starting production of your order!
send inquiry
Complete the contact form and send us your inquiry. We respond to your application on the same day.
1
Interview with a semaprint specialist
During the conversation, you will present your project to us and we will offer you possible solutions and help you make a decision. We provide comprehensive advice on how to most effectively implement your vision, tailored to the specificity of your company, budget and the effect you expect.
2
quote within 24 hours
We will send you our quote within 24 hours of completing the call. We will prepare a personalized offer tailored to your expectations and vision.
3
we process your order
We are starting production of your order!
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